1 reviews | Active since Aug 2016
MTN disgusting and pathetic... just don't care about their clients anymore, guess nothing new with MTN
Such a shame that i have no choice but to rate this company a 1 star, wish hello peter gave options to rate zero stars that' what MTN deserves, after numerous calls to different people trying to renew my contract has really been a nightmare and the worst experience ever to upgrade a contract with MTN, Spoken to Manager Patrick from the call centre in durban who was meant to call me back waiting for the last 2 weeks and still no call back, another agent from the online store still waiting for a call back since the last 4 weeks, spoken to a very ****y agent from the call centre today and still no joy, Awaiting call from manager now from Narisha Harilal wit Ref ***. As mentioned throughout my calls MTN has no regards for their customers as long as they debit you every month they feel their is job is well done... far as i was concerned my debit order did include customer service which i never ever got from MTN....Thank God for Mobile number porting now it gives me the chance to leave MTN and get the service that i should be getting and treated with some sort of values...MTN does not value any of their customer and i bet i am not the only one that can boldly state this... So now MTN has told me to go this route and state and warn other customers to not make the same mistake as i did by putting your trust in MTN as they are only out to take your money without any providing you with what you pay for? I would strongly advise to leave MTN as soon as possible and go to other providers who actually care about their customers and dont treat you like a money wallet... Well guess now the question is how long would it take MTN to respond to this message now...i am giving odds of 100/1 i say never !!!!!!!!
