RF
Razaan F
1 reviews | Active since Jul 2015
23 Jul 2015, 13:04
MTN-Disgusted by bad service and attitude!
Good day,<br> After days of trying to get hold of MTN N1 city on their advertised number ***), i eventually decided to visit their branch on the 14th of July 2015. While standing in line for almost a hour as only 2 consultants were on duty, I over hear one of the consultants giving every customer she dealt with attitude.I was eventually \assisted"by this very same consultant. i explained that I was in store to open a new contract (SONY Xperia Z2). Bulelwa then confirmed that the phone i wanted was out of stock due to their strike in JHB"
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Replies (1)MTN South Africa's replyOfficial
31 Jul 2015, 16:33Hello razaanf,
Thank you for posting.
Please accept our apologies for the delayed response and for any inconvenience caused due to the unsatisfactory service received from one of our touch points.
Kindly be advised that this has been escalated to the store management as a service concern.
Regards,
Nomonde.
REQ:***
Thank you for posting.
Please accept our apologies for the delayed response and for any inconvenience caused due to the unsatisfactory service received from one of our touch points.
Kindly be advised that this has been escalated to the store management as a service concern.
Regards,
Nomonde.
REQ:***
MTN South Africa's reply31 Jul 2015, 16:33
Official
Hello razaanf,
Thank you for posting.
Please accept our apologies for the delayed response and for any inconvenience caused due to the unsatisfactory service received from one of our touch points.
Kindly be advised that this has been escalated to the store management as a service concern.
Regards,
Nomonde.
REQ:***
Thank you for posting.
Please accept our apologies for the delayed response and for any inconvenience caused due to the unsatisfactory service received from one of our touch points.
Kindly be advised that this has been escalated to the store management as a service concern.
Regards,
Nomonde.
REQ:***
