1 reviews | Active since Dec 2012
MTN disappoints once again
<p>MTN is billing me R868 for DATA that they do not even know where is comes from. They cannot tell me when I received it or what I used it for. I called the customer care 5 times and each time i get a different explanation. And still no one can assist me</p> <p> </p> <p>Can MTN please work on improving the customer service!!!!</p> <p> </p> <p>Your service SUCK</p>
Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly provide us with the exact date of the charge/s that you are referring to so that we may investigate further.
Kind regards,
Ishie.
Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly provide us with the exact date of the charge/s that you are referring to so that we may investigate further.
Kind regards,
Ishie.
The charge is on my April bill.
my account number is A***
The charge is on my April bill.
my account number is A***