1 reviews | Active since Jan 2019
MTN DISAPPOINTING ONCE AGAIN!
By far the worst cell phone service provider in the country. After paying off all my contracts and trying to close them I was denied. Which quite frankly isn’t MTNs position if all my accounts are up to date!!!!
I sent countless emails and spoke to many people from mtn to cancel my account as my account was up to date and I wanted to move to a new service provider as I have always had issues with mtn. Then after that, I was being charged every month still so I went in store to pay and try sort this issue to be told no one can help me once again.
A week later Mtn had cut all 5 of my phones of my contract off with no reasoning, and again no one could assist.
I will never ever go back to mtn and definitely will be spreading the word for future customers and current customers to be careful or rather stay away!
Please provide the account holders id number or the cell number, so I can investigate and provide feedback.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you. Warm regards Roanne Juggannadh Complaints Management team
Best regards,
Please provide the account holders id number or the cell number, so I can investigate and provide feedback.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you. Warm regards Roanne Juggannadh Complaints Management team
Best regards,
