PP
Philip P
1 reviews | Active since Nov 2014
26 Sept 2016, 17:18
MTN disappearing our data
<p>Third time in the last few months. Load 3 gig data which normally lasts over a month and the next day its gone and I have to load again. Last time MTN sent a whole lot of legal forms to be filled in... to shut me up cause of all the hassle. I will know also open a case at the ombudsman about this. Looking on social media this is a common occurance and complaint against MTN</p>
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MTN South Africa's replyOfficial
29 Sept 2016, 14:53Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly provide us with your MTN cell number or account number so that we can access the account and attend to the matter. We are unable to retrieve any information using the number provided on your post.
Regards
Nompumelelo
REQ:***
Best regards,
MTN South Africa's reply29 Sept 2016, 14:53
Official
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly provide us with your MTN cell number or account number so that we can access the account and attend to the matter. We are unable to retrieve any information using the number provided on your post.
Regards
Nompumelelo
REQ:***
Best regards,