1 reviews | Active since Apr 2013
MTN - DISAPPEARING DATA - MTN SUCKS!!
<p>I have a 2 x 2GB contract with MTN (through TFG) for 2 cell phone numbers.</p> <p>The one number is a MTN number. The data disappears from this withing minutes of me connecting. There is no apps or other background services running. Neither TFG or MTN is interested in helping. TFG just refers me to MTN and MTN doesn't give a damn.</p> <p>The other number is a ported number, and strangely no data disappears from this number. I am now convinced that MTN *****s the data back from MTN numbers after customers buy the data.</p> <p>I have friends and family with MTN numbers and they all report that their data disappears within minutes.</p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Kindly be advised that we have evaluated the number *** on the system we coudnt pick up any records,kindly contact the TFG on the following number ***
We sincerely hope that we are able to restore your faith in us and assure you that it is not our intention to displease you.
warm regards
mike
Complaints Management Team
Reference Number: ***1
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Kindly be advised that we have evaluated the number *** on the system we coudnt pick up any records,kindly contact the TFG on the following number ***
We sincerely hope that we are able to restore your faith in us and assure you that it is not our intention to displease you.
warm regards
mike
Complaints Management Team
Reference Number: ***1
Good Day,
Firstly the number you are looking at is not the number that i am having a problem with!! That is my cellphone number which you could have called if you wanted to know the MTN number I am having a problem with. The problem number is a DATA Sim card. I mention above that I have 2 x 2GB DATA contracts.
But then I expect no better from MTN - any excuse to brush the problem aside.
I had already contacted TFG - they referred me to MTN. TFG is only the provider of the contract. MTN is the data provider.
You've just proven once again how stupid and incompenant you are. If I could change the rating to ZERO I would!
You are useless!
Good Day,
Firstly the number you are looking at is not the number that i am having a problem with!! That is my cellphone number which you could have called if you wanted to know the MTN number I am having a problem with. The problem number is a DATA Sim card. I mention above that I have 2 x 2GB DATA contracts.
But then I expect no better from MTN - any excuse to brush the problem aside.
I had already contacted TFG - they referred me to MTN. TFG is only the provider of the contract. MTN is the data provider.
You've just proven once again how stupid and incompenant you are. If I could change the rating to ZERO I would!
You are useless!