CM
Carmen M

1 reviews | Active since Aug 2016

26 Feb 2018, 13:47

MTN Direct TERRIBLE after customer service

TERRIBLE after customer service. i done my Upgrade on Friday. the consultant painted a rosy picture to say by Monday you will have your phone. to discover not the case on Monday morning when phoning couriers. i will only receive my phone Wednesday /Thursday. as it takes 5 days. i mean really then i could have rather gone to a store and got my phone straight away.

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CM
Carmen M's update27 Feb 2018, 09:47
Reviewer Update
Supervisor @ MTN. it has been 2 days and no response from Tiny (Supervisor) and STILL NO PHONE! really MTN you need to up your game as this is pathetic. Service and customer service. when is this Supervisor gonna phone????? WAITING! my patients has run out.