HS
Hendrik S

1 reviews | Active since Jun 2016

17 Jun 2016, 12:09

MTN Direct Refuse To Collect Phone A

<p>Still no attempt by MTN Direct to have my broken phone collected since 26 May 2016. Terrible company. ********** 206. </p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply19 Jun 2016, 15:47
Official

Thank you for your post.

We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.

We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.

We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.

warm regards

mike

REQ: **********