HS
Hendrik S

1 reviews | Active since Jun 2016

18 Jun 2016, 08:06

MTN Direct night mare

<p>Still waiting for this dont care company to collect my faulty phone. ********** 206. Please refrain from using MTN Direct. </p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply20 Jun 2016, 10:00
Official

Thank you for your post.

We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.

Kindly be advised that the matter has been escalated to the MTN Direct management team for urgent attention and to contact you back with feedback.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.

Regards,

Ayanda

REQ: **********