MTN Direct Can't Deliver
11 Months and all the excuses you can imagine as to why I have still not recieved my Huawei GT watch I requested on my upgrade in Nov 2018 with MTN Direct. Naydene Daniel's has **** her way through the last 11 months with the latest excuse in writing via email is that Huawei watches are faulty and the batch has been sent back to Huawei.... ******* man I have confirmed this with Huawei.... Sunil the Manager simply refuses to take my call or see me even after I visited MTN Directs offices inn Constantia.... What a sucky company very dissatisfied with MTN have been a contract client for about 20yrs now.
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MTN South Africa's replyOfficial
28 Oct 2019, 00:11Thank you for your post.
We sincere apologized for any inconvenienced caused to you.
The complaint is now sent to the Manager of MTN Direct for Sunil and Nadene to intervene with a call to you for the complaint to be resolved.
Kind Regards,
Alice van der Merwe
MTN
We sincere apologized for any inconvenienced caused to you.
The complaint is now sent to the Manager of MTN Direct for Sunil and Nadene to intervene with a call to you for the complaint to be resolved.
Kind Regards,
Alice van der Merwe
MTN
Best regards,
MTN South Africa's reply28 Oct 2019, 00:11
Official
Thank you for your post.
We sincere apologized for any inconvenienced caused to you.
The complaint is now sent to the Manager of MTN Direct for Sunil and Nadene to intervene with a call to you for the complaint to be resolved.
Kind Regards,
Alice van der Merwe
MTN
We sincere apologized for any inconvenienced caused to you.
The complaint is now sent to the Manager of MTN Direct for Sunil and Nadene to intervene with a call to you for the complaint to be resolved.
Kind Regards,
Alice van der Merwe
MTN
Best regards,