HB
Helen B
1 reviews | Active since Nov 2016
12 Jul 2018, 14:36
Mtn direct bunch of *********** fools
I have been dealing with Mtn direct since the 6th of June. Done an upgrade for a P20lite +router + free Sim and 500megs. I have made endless calls to Mtn as they did not deliver Sim that must go into router. My agent was Jeanne and on Monday the 9th of July I spoke to her supervisor Lindiwe but upto now nothing was done
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Replies (2)HB
Helen B's updateReviewer Update
23 Jul 2018, 15:36I am still waiting on Mtn Direct to sort out my free sim for my router. Since my feedback from Mike Ramaboka I have contacted Mtn direct on the 16th of July at 09H01 spoke to Lindile and Jenanne whom promised my Sim would be delivered on Friday 20th of July. I just phoned again as I received no Sim or feedback. Lindile response to lady that was liaising between us she want to find out what feedback Jenanne has. Really???!!! Another week later!!??? Give your jobs to people who is capable of doing the work you clearly can't!!!!!
Regards,
Helen Bailey
HB
Helen B's update23 Jul 2018, 15:36
Reviewer Update
I am still waiting on Mtn Direct to sort out my free sim for my router. Since my feedback from Mike Ramaboka I have contacted Mtn direct on the 16th of July at 09H01 spoke to Lindile and Jenanne whom promised my Sim would be delivered on Friday 20th of July. I just phoned again as I received no Sim or feedback. Lindile response to lady that was liaising between us she want to find out what feedback Jenanne has. Really???!!! Another week later!!??? Give your jobs to people who is capable of doing the work you clearly can't!!!!!
Regards,
Helen Bailey
HB
Helen B's updateReviewer Update
23 Jul 2018, 15:36I am still waiting on Mtn Direct to sort out my free sim for my router. Since my feedback from Mike Ramaboka I have contacted Mtn direct on the 16th of July at 09H01 spoke to Lindile and Jenanne whom promised my Sim would be delivered on Friday 20th of July. I just phoned again as I received no Sim or feedback. Lindile response to lady that was liaising between us she want to find out what feedback Jenanne has. Really???!!! Another week later!!??? Give your jobs to people who is capable of doing the work you clearly can't!!!!!
Regards,
Helen Bailey
HB
Helen B's update23 Jul 2018, 15:36
Reviewer Update
I am still waiting on Mtn Direct to sort out my free sim for my router. Since my feedback from Mike Ramaboka I have contacted Mtn direct on the 16th of July at 09H01 spoke to Lindile and Jenanne whom promised my Sim would be delivered on Friday 20th of July. I just phoned again as I received no Sim or feedback. Lindile response to lady that was liaising between us she want to find out what feedback Jenanne has. Really???!!! Another week later!!??? Give your jobs to people who is capable of doing the work you clearly can't!!!!!
Regards,
Helen Bailey