MTN Dire Staits (Direct ***)

<p>Dear MTN, I phoned your call center 6 times and emailed you 3 times in the last 4 weeks, sorry if my expectations are too high for you, but will someone please let me know when I can expect to get my phone?</p> <p> </p> <p>Interaction history:</p> <p>30/09/2016 – Receive phone from MTN Direct Upgrade UV ********** </p> <p>7/11/2016 - Dropped off my faulty phone (Samsung 7s) at warranty center</p> <p>7/11/2016 - Received confirmation that phone is faulty COL ********** 830</p> <p>8/11/2016 – Phone MTN Direct, Sandele will forward instruction to supervisor</p> <p>11/11/2016 – Phone MTN Direct, Gregory will forward instruction to supervisor</p> <p>18/11/2016 – Phone MTN Direct, Annalie will forward instruction to supervisor</p> <p>28/11/2016 – Phone MTN Direct, Lausha will forward instruction to supervisor</p> <p>29/11/2016 – Phone MTN Direct, Doreen will forward instruction to supervisor</p> <p>29/11/2016 – Email ********** <p>30/11/2016 – Gregory phoned me, he will forward instruction to send a new phone</p> <p>05/12/2016 – Email ********** <p>09/12/2016 – Phone MTN Direct, Hasgashi will forward instruction to supervisor</p> <p>09/12/2016 – Email ********** <p> </p>