MTN Dihlabeng Mall Pathetic
Went to MTN Dihlabeng Mall on 26 July for upgrade. Was told that there was no phones in stock (iPhone 7) but that he was going to process the upgrade ( ********** 063), had me sign some paperwork and as soon as the phone arrives, will give me a call. I phoned MTN direct today as the shop could not give me a date for delivery, and was told that no upgrade has been done! Also, if I want the same upgrade that I signed for, it would now be more expensive. According to the shop, the person who would be able to assist me was on leave and could not give me his cell number. Also, they couldn't give me a MTN contact number which I can phone the customer service centre from a Telkom line …...Who is going to sort this out, the shop or MTN Direct?
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Replies (1)'s updateReviewer Update
06 Aug 2018, 14:01Whom did you contact as neither myself nor my daughter was contacted in this regard. MTN direct has phones so I suggest you get from them. MTN is MTN in the consumer eyes. Whether from store or wherever. MTN upgraded and MTN need to supply the phone
's update06 Aug 2018, 14:01
Reviewer Update
Whom did you contact as neither myself nor my daughter was contacted in this regard. MTN direct has phones so I suggest you get from them. MTN is MTN in the consumer eyes. Whether from store or wherever. MTN upgraded and MTN need to supply the phone