TM
Themba M
1 reviews | Active since Oct 2015
16 Apr 2016, 11:03
MTN devouring our airtime and data bundle
I have a few shares with MTN and am on a pay as you go package of which I'm not in a contract. I figured I should stay with the company as I already have a vested interest but I now feel I should jump ship of late my airtime and data bundles have been disappearing like sea water or be told I don't have enough airtime even when the balance has is positive. The worst part are the rude agents which made me not even complain this time around from previous experience. Shape up or I'm porting to another network.
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MTN South Africa's replyOfficial
19 Apr 2016, 11:33Hello ntokasma,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The request has been sent to the prepaid supervisors to contact and assist you with feedback.
Kind Regards,
Alice van der Merwe
REQ:***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The request has been sent to the prepaid supervisors to contact and assist you with feedback.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,
MTN South Africa's reply19 Apr 2016, 11:33
Official
Hello ntokasma,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The request has been sent to the prepaid supervisors to contact and assist you with feedback.
Kind Regards,
Alice van der Merwe
REQ:***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The request has been sent to the prepaid supervisors to contact and assist you with feedback.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,