AP
Antonia P
1 reviews | Active since Jul 2020
02 Jul 2020, 16:49
Mtn despicable service!
Absolutely disgusting service!! I am even struggling to get out of the contract! Nobody gets back to you, you hold on forever with no result, I am highly ****ed off and I will advise any one I meet to never have any dealings with Mtn! Is this how a long time customer gets treated? The one person transfers me to another but nobody can assist me?? No one can correct my account I send proof that my account is up to date in May! My issue is still not resolved! MTN SUCKS
Helpful (0)
Replies (2)0
Replies (2)
MTN South Africa's replyOfficial
02 Jul 2020, 20:12Thank you for your post.
We sincere apologized for any inconvenienced caused.
Early termination fee quote
ilula early termination fee
R770.80+15%=
R886.42
Payment need to be made , 3 days later the payment will reflect on account you need to contact the Retention's department to cancel the contract.
The current balance R699.82
Kind Regards,
MTN
We sincere apologized for any inconvenienced caused.
Early termination fee quote
ilula early termination fee
R770.80+15%=
R886.42
Payment need to be made , 3 days later the payment will reflect on account you need to contact the Retention's department to cancel the contract.
The current balance R699.82
Kind Regards,
MTN
Best regards,
MTN South Africa's reply02 Jul 2020, 20:12
Official
Thank you for your post.
We sincere apologized for any inconvenienced caused.
Early termination fee quote
ilula early termination fee
R770.80+15%=
R886.42
Payment need to be made , 3 days later the payment will reflect on account you need to contact the Retention's department to cancel the contract.
The current balance R699.82
Kind Regards,
MTN
We sincere apologized for any inconvenienced caused.
Early termination fee quote
ilula early termination fee
R770.80+15%=
R886.42
Payment need to be made , 3 days later the payment will reflect on account you need to contact the Retention's department to cancel the contract.
The current balance R699.82
Kind Regards,
MTN
Best regards,
AP
Antonia P's updateReviewer Update
02 Jul 2020, 20:36What part of my account is up to date don't you understand???? I sent bank statements? Are you people on drugs seriously!? I sent bank statements to Nonhlanhla Zwane in May, proving I have no arrears, please take this arrears off my account it does not belong there!!!
AP
Antonia P's update02 Jul 2020, 20:36
Reviewer Update
What part of my account is up to date don't you understand???? I sent bank statements? Are you people on drugs seriously!? I sent bank statements to Nonhlanhla Zwane in May, proving I have no arrears, please take this arrears off my account it does not belong there!!!