PR
PEET R
1 reviews | Active since Oct 2015
12 Nov 2015, 02:33
MTN Deserves to Pay Nigerian Fine !!!
A month ago I logged a compliant that I have content charges on my data contract and I was promptly assured by MTN that the charges will be reversed and the matter resolved. Needless to say i did not get my credit and was charged a further R13 for content. To make maters worse I have now been charged \Call charges"of R112.02 on my other data contract. How is it possible to make calls from a data ****le?"""
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MTN South Africa's replyOfficial
15 Nov 2015, 09:52Hello BAFOON,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
As per our conversation earlier the matter has been referred to the relevant team for assistance .They will investigate and revert to you with feedback .
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind regards
Rosetta
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
As per our conversation earlier the matter has been referred to the relevant team for assistance .They will investigate and revert to you with feedback .
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind regards
Rosetta
REQ:***
MTN South Africa's reply15 Nov 2015, 09:52
Official
Hello BAFOON,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
As per our conversation earlier the matter has been referred to the relevant team for assistance .They will investigate and revert to you with feedback .
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind regards
Rosetta
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
As per our conversation earlier the matter has been referred to the relevant team for assistance .They will investigate and revert to you with feedback .
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind regards
Rosetta
REQ:***