MTN ***** dept doesn't care about loyal customers!

In late October, I discovered that 2 other cell-phone numbers appeared on my monthly statement. These 2 numbers ran up transaction costs of more than R4000. My monthly account of R733 was reflected correctly against my number. With two visits to MTN Clearwater, my account was changed from a debit order to cash. MTN ***** dept requested an affidavit and supporting documents; these I submitted within a couple of days. The next month (November) I paid my R733 cash at the Clearwater office, but there were further charges on the 2 *****ulent numbers. On Monday 11 December, I re-submitted all my documents to the ***** dept again. Oh joy from these clowns!! Today my account has been suspended.

What a thundering disgrace is MTN; *****ulent activities on my account and I'm being 'punished'. No response from the ***** dept (must be inundated with complaints!) MTN sucks! No concern for the customers. Shocking service!