SD
Sweet D
1 reviews | Active since May 2012
05 Oct 2015, 15:05
MTN depleted my airtime ********ly!!!!
On the 2nd of october 2015, I recharged with R60 airtime. I then got an sms from MTN as follows: \ Y'ello! MTN has rewarded your recharge with R180.00 FREE airtime valid for 3 days."I checked my airtime balance using *141# and it said I have R240 in airtime. Over the next 2 days"
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
02 May 2023, 21:58Hello sweetdove,
Thank you for your post
We are sorry to have disappointed you with our service and apologize for any inconvenience incurred, we would like to assure you that we do strive to provide the best service at all times.
Kindly note that the promotional airtime that was given is for MTN to MTN calls only and it was based on the offer SMS that was sent to your number. \Y'ello! Recharge now & get 3x your recharge value FREE. Example: R2 recharge gets R6 FREE MTN-MTN Airtime valid for 3 days. Offer valid today. Ts&Cs.\"
Thank you for your post
We are sorry to have disappointed you with our service and apologize for any inconvenience incurred, we would like to assure you that we do strive to provide the best service at all times.
Kindly note that the promotional airtime that was given is for MTN to MTN calls only and it was based on the offer SMS that was sent to your number. \Y'ello! Recharge now & get 3x your recharge value FREE. Example: R2 recharge gets R6 FREE MTN-MTN Airtime valid for 3 days. Offer valid today. Ts&Cs.\"
MTN South Africa's reply02 May 2023, 21:58
Official
Hello sweetdove,
Thank you for your post
We are sorry to have disappointed you with our service and apologize for any inconvenience incurred, we would like to assure you that we do strive to provide the best service at all times.
Kindly note that the promotional airtime that was given is for MTN to MTN calls only and it was based on the offer SMS that was sent to your number. \Y'ello! Recharge now & get 3x your recharge value FREE. Example: R2 recharge gets R6 FREE MTN-MTN Airtime valid for 3 days. Offer valid today. Ts&Cs.\"
Thank you for your post
We are sorry to have disappointed you with our service and apologize for any inconvenience incurred, we would like to assure you that we do strive to provide the best service at all times.
Kindly note that the promotional airtime that was given is for MTN to MTN calls only and it was based on the offer SMS that was sent to your number. \Y'ello! Recharge now & get 3x your recharge value FREE. Example: R2 recharge gets R6 FREE MTN-MTN Airtime valid for 3 days. Offer valid today. Ts&Cs.\"