MTN departments doesn't know what the other ones is doing....

During 1st online application, I was called back (2days later), went through the application only to be told it was declined due to an account linked to my ID that was in arrears and marked as **********. Went through the effort to resolve this with MTN ***** department. Got feedback in the form of an email and letter that the issue was resolved and that the letter can be used as proof. App**** again, this time no one called me. Engaged MTN through Twitter and Customer care. Took 2 weeks only to be told it was declined due to the '***** account'. Rep**** to Customer care with the letter from their own company. Another week has past and still no feedback.

This is PATHETIC to say the least. Seems like MTN doesn't want to do business.