MTN Delmas (Store 0922)Non Existing customer service

<p>MTN did not debit my account as per normal (yes, there was money in and have the statements to show it) and they suspended my account without notifying of a problem, I even had a lady from MTN phone me a day before the suspension but only to notify me that I can upgrade my contract, upon going to the store to ask about my upgrade and ordered my handset they did not say anyhing about my account. The following day I could not make calls, I went to the store to ask about it and asked what should be paid? They gave me the amount and I made a manual paymnet to MTN as they are apparently not MTN so what the hell are they then? they said I should mail the proff of payment to: *** and they will forward it to MTN, I have done that and 2 days later I still cannot use my phone, my wife went in and asked what the problem was they cannot give feedback, in which this Koekemoer woman s****ed ranting on my wife about they dont deal with accounts etc and shecant deal with "people that are not clever", just beacuse we dont know the internal political workings of MTN and their resellers dont make us dumb. yet MTN website says contact your store ***???, then they said they never received any pop and that the amount is now double of what I should pay? my son, who does not live with us then notified me that there was a sms requesting a payment... he is not even the main account so why does it get sent to him? you cant get anyone on 808 as that number just keeps on looping that irritating whistle tune.... you know what, I am not going to upgrade any packages anymore, I will wait for my contracts to end and I will move to another service provider..and whoever the store owner is... shame... I can tell you that you are losing a lot of business when both staff members leave the shop closed with a sign " back in 15 min" and have clients waiting outside a locked shop waiting in excess of 30min...</p>