CM
Cynthia M

1 reviews | Active since May 2018

08 May 2018, 14:26

MTN De*****ing customer

I previously had a contract with MTN. I lost my job and deferred a few payments , once i found a new job i committed to paying the account off. This was once they had handed me over to Shapiro shaik & defries. December 2017 was my last month and i requested a paid up letter from the attorneys which i forwarded to MTN and they claim i have an outstanding balance of R454.17. This is uncalled for and i would like the public to know how MTN still seeks to de***** previous customers. You are actively playing with my credit record. I demand that the account be consolidated and my letter emailed to me. This is the most pathetic service provider!

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Replies (1)
CM
Cynthia M's update11 Jun 2018, 12:07
Reviewer Update
It has been over 5 months and MTN has still not issued me with my paid up letter even after i sent them the clearance letter from the attorneys. This is really annoying and disheartening that you do not care about peoples reputations.