gS
gift S
1 reviews | Active since Aug 2011
18 Apr 2020, 09:29
MTN DE*****ING CLIENTS!!!! BE WARNED....
I GOT BILLED AGAIN AFTER COMPLAINING LAST WEEK FOR SUBSCRIPTION I NEVER SUBSCRIBED TO!!! THIS TIME FOR GAMING< EVEN GETTING A USERNAME AND PASSWORD WITHOUT ME DOING ANYTHING...ALL SENT VIA SMS AND FROM MTN!!! AT 3:05 AM AVERIFICATION CODE SENT!!!! I AM CONVINCED MTN IS FULLY AWARE OF THIS AND TAKING ADVANTAGE OF THE LOCKDOWN..NEED TO REPORT THEM TO THE UMBUDSMAN
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MTN South Africa's replyOfficial
20 Apr 2020, 20:39Dear Gift
Thank you for your post and frustrations here,
Please note we are not picking any active subscriptions on our end therefore have referred this matter to our support team for further investigation
Our team will investigate if you are a victim of click jacking.
In the meantime you are able to cancel and block the subscription by dialling *155#.
RegardsKagiso Monyatsi MTN Complaints.
Thank you for your post and frustrations here,
Please note we are not picking any active subscriptions on our end therefore have referred this matter to our support team for further investigation
Our team will investigate if you are a victim of click jacking.
In the meantime you are able to cancel and block the subscription by dialling *155#.
RegardsKagiso Monyatsi MTN Complaints.
Best regards,
MTN South Africa's reply20 Apr 2020, 20:39
Official
Dear Gift
Thank you for your post and frustrations here,
Please note we are not picking any active subscriptions on our end therefore have referred this matter to our support team for further investigation
Our team will investigate if you are a victim of click jacking.
In the meantime you are able to cancel and block the subscription by dialling *155#.
RegardsKagiso Monyatsi MTN Complaints.
Thank you for your post and frustrations here,
Please note we are not picking any active subscriptions on our end therefore have referred this matter to our support team for further investigation
Our team will investigate if you are a victim of click jacking.
In the meantime you are able to cancel and block the subscription by dialling *155#.
RegardsKagiso Monyatsi MTN Complaints.
Best regards,