1 reviews | Active since Nov 2016

04 Jul 2017, 09:41

Mtn de*****ed me!

<p>This is the second time I have been de*****ed agains!</p> <p>I did not subscribe to any content subscription.</p> <p>I did not receive any content.</p> <p>No sms, no nothing, just billing me!</p> <p>That is *****!</p> <p>Previously I has ********** with R2800. Now my account is blocked on R500.</p> <p>I am outraged.</p> <p> </p>

0
Replies (4)
MTN South Africa
MTN South Africa's reply06 Jul 2017, 14:18
Official

Thank you for your post.

We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.

We would like you to please urgently respond with your MTN mobile number or account number for us to investigate the issue.

Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst

Best regards,

's update07 Jul 2017, 15:15
Reviewer Update

My number is **********

's update08 Jul 2017, 07:45
Reviewer Update

Something else that has been wrong for a long time is, tower number 2946. If Eskom goes off the data on mtn is non existing. It goes to Edge, but there is no throughput. I have told this many times to coverage department.

MTN South Africa
MTN South Africa's reply10 Jul 2017, 09:55
Official

Good day,

This site blocks your number hence still not being able to view it. Please try sending it to my Email address : ***

Kind Regards,

Kabelo Brett Mosimanyane

Complaints Analyst

Best regards,