MTN definitely do not live up to their slogan.

I really believe, and I'm sure I'm not the only one, that Mtn have ghosts in their call centres and only the automatic reply service is working.My line is currently suspended even though I've made numerous and emails to explain that due to lockdown and the fact that I do not have access to scanners to send my documentation for my application for payment relieve,I got relies from the automatic reply service.Eventually on the 24/05/2020 I was brave enough to go to the nearest branch where I've also been paying my account religiously and I've become part of the mnt family,the very helpful Kovan submitted my documents and I also tried to make numerous calls to the numbers provided on their site to inform them,but either I get taken through the whole menu by that irritating lady or the phone gets picked up and I get put on hold until the call eventually gets cut on their side.I have emailed them again on 01/06/2020 and got a reply stating that an agent would get back to me within 48 hours and I'm stil waiting and I'm stil waiting....MTN We Got U