VN
Vuyelwa N
1 reviews | Active since Aug 2018
08 Jan 2020, 09:08
MTN deducting more money from my account every month and no one cares
I have written a review last year about MTN deducting R1500 instead of R500 from my account and it happened twice. The Soneike store cannot solve this matter and I do not think they want to. It's quite shocking that MTN hasn't contacted me as well to sort this out. Can someone sort this out please! This is beyond ridiculous
Helpful (0)
Replies (1)0
Replies (1)VN
Vuyelwa N's updateReviewer Update
08 Jan 2020, 12:34THIS ISSUE HAS NOT BEEN RESOLVED. You deducted again on the 31 December 2019 another R1500 which your store says the can't see even though I've showed them on my banking app. For Last month's amount why would my account be credited with R760.96 not 1237.98? Someone phoned me now from MTN saying that it shows that I have other accounts which is why you are deducting R1500. This level of service is unacceptable. Please contact me ASAP I want my money back on my account (the R1037.98. you deducted last month and the R1037.98. you deducted this month).
VN
Vuyelwa N's update08 Jan 2020, 12:34
Reviewer Update
THIS ISSUE HAS NOT BEEN RESOLVED. You deducted again on the 31 December 2019 another R1500 which your store says the can't see even though I've showed them on my banking app. For Last month's amount why would my account be credited with R760.96 not 1237.98? Someone phoned me now from MTN saying that it shows that I have other accounts which is why you are deducting R1500. This level of service is unacceptable. Please contact me ASAP I want my money back on my account (the R1037.98. you deducted last month and the R1037.98. you deducted this month).