JF
Jolinda F
1 reviews | Active since Jan 2023
08 Aug 2023, 11:31
MTN DEDUCTING MONEY WITHOUT CONSENT!!! DOES NOT CANCEL EVEN WHEN SUPP**** WITH DOCUMENTATION!!!
ABSOLUTELY PATHETIC!!!! SINCE DECEMBER IT HAS BEEN A LOST CASE WITH MTN... 8 MONTHS LATER STILL THE SAME ISSUE. THEY DEDUCT R1445 FOR A DATA CONTRACT OF R300 THAT HAS EXPIRED NO NOTICE ONLY DEDUCTING IT. AFTER CANCELLATION WAS DONE STILL THEY ARE DEDUCTING MONEY. WE HAVE NO SIGNAL CAN NOT MAKE ANY CALLS BUT THEY CAN ONCE AGAIN DEDUCT R1700 EACH MONTH BUT CAN'T DO ANYTHING REGARDING SIGNAL BOOSTER!!! THEY SAID IF THEY CAN CONFIRM WE DON'T HAVE SIGNAL THEY WILL MIGRATE ME WITHOUT CANCELLATION FEES TO VODACOM BUT THEY STILL HAVE NOT COME TO OUR PREMISES. THIS IS WHAT OUR LOYALTY FOR YEARS HAS COME TO! PATHETIC IS AN UNDERSTATEMENT!!!!!
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