1 reviews | Active since Mar 2014
Mtn deceives its customers
<p>On the 19th of august i received a call from a gentleman named silas rapoli regarding my contract upgrade.told him im not ready to upgrade yet. So he said he'll give me a monthly contract that i can cancel at anytime. I repeatedly asked him if i could cancel anytime and he said yes now that i wanted to upgrade i am told i cant as i have been upgraded. I called him and asked him about it he said he'll get back to me.till today he hasn't. Mtn deceiving people like this not ayoba</p>
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that the matter has been escalated to the relevant supervisory team for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that the matter has been escalated to the relevant supervisory team for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Its been 2 weeks and atill no feedback more evidence of bad service.
Its been 2 weeks and atill no feedback more evidence of bad service.