NN
Nomthandazo N

1 reviews | Active since Nov 2014

05 Jan 2016, 13:15

MTN debucting after ive terminated the contract

I had a two years contract which ended he contract expired in October, MTN still deducted money. In the system the contract was never terminated. I would like to know why? I was also told that my account was with legal, why? <br> <br> ***<br> ***<br> ***<br> <br>

0
Replies (1)
MTN South Africa
MTN South Africa's reply08 Jan 2016, 09:02
Official
Hello nomtha@in,

Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this.

Kindly note that the matter has been escalated to the Retention department for assistance.

Kind Regards
Nompumelelo
REQ:***