1 reviews | Active since Apr 2016
MTN - DEBIT ORDER *****
Since December when my contract expired. I have been trying in vain to get MTN to stop debiting my account. After three visits to the Hillcrest shop ,numerous emails and even an email from them confirming that my contract had been cancelled they have yet again debited my account. Tell me MTN how, after 10 years of loyal contracts, you can treat you customers in this manner.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that the line has been deactivated on account and a credit for the amount of R122.00 will be passed to finalize closure of account.Once done feedback will be sent to advised status of account.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that the line has been deactivated on account and a credit for the amount of R122.00 will be passed to finalize closure of account.Once done feedback will be sent to advised status of account.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
.