KM
Kagiso M
1 reviews | Active since Apr 2012
10 Oct 2025, 00:22
MTN Debit order
MTN took a debit order from my account on 25 September but still handed me over to collections as if I didn’t pay. I sent proof of payment (my bank statement), yet nothing is being fixed. No feedback, no resolution – I always have to chase them. This is unacceptable, stressful, and damaging to me as a paying customer. MTN must correct my account immediately and remove the wrongful collections handover!
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Replies (1)KM
Kagiso M's updateReviewer Update
10 Oct 2025, 00:24 MTN took a debit order from my account on 25 September but still handed me over to collections as if I didn’t pay. I sent proof of payment (my bank statement), yet nothing is being fixed. No feedback, no resolution – I always have to chase them. This is unacceptable, stressful, and damaging to me as a paying customer. MTN must correct my account immediately and remove the wrongful collections handover!
My phone number is ***, the case number for the query is BO***
My phone number is ***, the case number for the query is BO***
KM
Kagiso M's update10 Oct 2025, 00:24
Reviewer Update
MTN took a debit order from my account on 25 September but still handed me over to collections as if I didn’t pay. I sent proof of payment (my bank statement), yet nothing is being fixed. No feedback, no resolution – I always have to chase them. This is unacceptable, stressful, and damaging to me as a paying customer. MTN must correct my account immediately and remove the wrongful collections handover!
My phone number is ***, the case number for the query is BO***
My phone number is ***, the case number for the query is BO***