MTN Debit order date
Since October, all of a sudden my MTN Debit Order was run on the 17th of the month and not the last day of the month as it has been for since I first move to MTN. I have logged it with the call centre various times and then I receive a sms the call is closed.
I renewed my contract on the 4th of November and the debit order date was set for the 25th of the month. To my suprise the money was taken from my account on the 17th. I phoned them to find out why, but nobody seems to care. Calls are opened and then closed without any resolution.
Today MTN took their money again. On the MTN App my debit order date is the 25th. When I upgraded my contract there isn't even an option for the 17th...
I would please like to have this resolved as aoon as possible.
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Replies (1)'s updateReviewer Update
17 Dec 2021, 20:18MTN is also unable to change the email address for me to receive my statements. I have changed
my email address various times and still I do not receive any statements.
my email address various times and still I do not receive any statements.
's update17 Dec 2021, 20:18
Reviewer Update
MTN is also unable to change the email address for me to receive my statements. I have changed
my email address various times and still I do not receive any statements.
my email address various times and still I do not receive any statements.