Mtn day light *******
<p>I'm so upset with mtn network . I been a mtn client for the past 14 years and only had 3 number for this 14 years but what a hell. I been so unhappy with mtn since 2015 but I can't change my number it's my work. How many time do I have to upload airtime and data a day. I buy airtime than exchange it to data but 1 upload or google search ur airtime and data is gone and flipping happens all the time . Who is the owner of mtn really u having so many unhappy customers and ur service sucks. No wonder a lot of user running to cell c. To the owners and management please do something about this robbing of ur user airtime and data. U wanne get rich through *****ing ur customers data and airtime yoh yoh yoh sick sick sick of mtn </p>
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MTN South Africa's replyOfficial
18 Apr 2017, 07:14Thank you for your post.
We apologize for any inconvenience incurred.
Kindly be advised that your data has been used against content usage.
Gameloft and MTN CALLERTUNEZ.
Kindly be advised that any services used on the sim card will be charged against the data or airtime, content services is not a MTN service and from our side we cannot activate this, content service can only be activated by the user of the handset. MTN do not credit the account for any content charges.
Content charges are when you download information from your Internet commercial adverti*****t to your handset.
Please note we cannot assist you with the break down for the content charges because this is not a MTN service and we do not work on outside company systems.
MTN cannot be held responsible for any of this services.
Your unsubscribe has been logged as #*** for Game loft.
Please deactivate caller tune on your device.
*123*10#
Option 6
Option 1
Option 2
You may use the following USSD code to block the content service providers: *141* 5 # select option written content billing.
You may contact our 1555 solution department from the device to check as well if you have any back end Internet sites open and not closed proper if this back ends is not closed proper your data will be used against this.
For any other assistance please contact the prepaid department on 173 for assistance.
Kind Regards,
Alice van der Merwe
Reference Number: ***0
Best regards,
MTN South Africa's reply18 Apr 2017, 07:14
Official
Thank you for your post.
We apologize for any inconvenience incurred.
Kindly be advised that your data has been used against content usage.
Gameloft and MTN CALLERTUNEZ.
Kindly be advised that any services used on the sim card will be charged against the data or airtime, content services is not a MTN service and from our side we cannot activate this, content service can only be activated by the user of the handset. MTN do not credit the account for any content charges.
Content charges are when you download information from your Internet commercial adverti*****t to your handset.
Please note we cannot assist you with the break down for the content charges because this is not a MTN service and we do not work on outside company systems.
MTN cannot be held responsible for any of this services.
Your unsubscribe has been logged as #*** for Game loft.
Please deactivate caller tune on your device.
*123*10#
Option 6
Option 1
Option 2
You may use the following USSD code to block the content service providers: *141* 5 # select option written content billing.
You may contact our 1555 solution department from the device to check as well if you have any back end Internet sites open and not closed proper if this back ends is not closed proper your data will be used against this.
For any other assistance please contact the prepaid department on 173 for assistance.
Kind Regards,
Alice van der Merwe
Reference Number: ***0
Best regards,