ST
Simon T
1 reviews | Active since Feb 2020
17 Apr 2020, 11:18
MTN datas I didn't receive.
Hi
Markham store recommended me a one one product for datas then I cancelled it after two days but end of the month the money for the datas was showing on my status then when I get to Markham store I had to pay for my installment and those datas I didn't receive. Please give a clarification.
Helpful (0)
Replies (2)0
Replies (2)
MTN South Africa's replyOfficial
20 Apr 2020, 14:49Good day Simon
Thank you for the post , Kindly note if you have been billed and was not provisioned with data , you would need to contact Markhams to address the matter further.
Please be advised MTN will bill you only if data was provisioned.
In good faith we have credited your account with 1GB data. Regards
Kagiso Monyatsi
MTN Complaints.
Thank you for the post , Kindly note if you have been billed and was not provisioned with data , you would need to contact Markhams to address the matter further.
Please be advised MTN will bill you only if data was provisioned.
In good faith we have credited your account with 1GB data. Regards
Kagiso Monyatsi
MTN Complaints.
Best regards,
MTN South Africa's reply20 Apr 2020, 14:49
Official
Good day Simon
Thank you for the post , Kindly note if you have been billed and was not provisioned with data , you would need to contact Markhams to address the matter further.
Please be advised MTN will bill you only if data was provisioned.
In good faith we have credited your account with 1GB data. Regards
Kagiso Monyatsi
MTN Complaints.
Thank you for the post , Kindly note if you have been billed and was not provisioned with data , you would need to contact Markhams to address the matter further.
Please be advised MTN will bill you only if data was provisioned.
In good faith we have credited your account with 1GB data. Regards
Kagiso Monyatsi
MTN Complaints.
Best regards,
ST
Simon T's updateReviewer Update
20 Apr 2020, 17:01Thank you to MTN SA, Excellent service.
ST
Simon T's update20 Apr 2020, 17:01
Reviewer Update
Thank you to MTN SA, Excellent service.