1 reviews | Active since Oct 2015
MTn Datalive (PSD) Charges: ITC
I've noticed unusual charges on my MTN Mobile Broadband for the following months: <br> June: R1020.97<br> July: R4898.12<br> August: R952.45 for MTN Datalive PSD and I've no idea what MTN datalive PSD is since I don't have anything to do with it. It appears now that I've breached my data usage in this regard. I once phoned the service provider to provide me with the itemised billing of which I'm still waiting for since July. All the charges as indicated above have been deducted and paid in full from my bank account to the service provider. Today I was supposed to have signed a deal with my financial institution to secure a deal for a new vehicle. to my dismay I was told by the financial institution that my deal had been declined as MTN has submitted my name to ITC and that I am paying R5900 monthly. <br> <br> My plans were short-lived as a result of that. This is the second major disappointment from MTN which I'm supporting for more than 10 years. I'm contributing a substantial amount of money into this company every single year, More than R10000 a year! I hope that I don't deserve to receive this type of service. I also noticed a similar incident was reported on 8 July by Bertusras. Thanks
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Please note that we send through an email to you, kindly provide us with the details requested in order for us to have the matter resolved.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Please note that we send through an email to you, kindly provide us with the details requested in order for us to have the matter resolved.
Best regards
Mantoa
REQ:***
