CL
Craig L
1 reviews | Active since Feb 2012
16 Jan 2019, 10:58
MTN Data Top-Up Not Reflecting
Twice I have bought data top up for my daughter, through Standard Bank and then Pick N Pay and both times the data did not reflect only the airtime. Cannot get hold of a call centre agent as I wait and wait, unacceptable.
Responds on this forum but a month later and still no feedback or resolution.
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Replies (1)
MTN South Africa's replyOfficial
17 Jan 2019, 13:09Good day Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred. We will investigate and provide you with feedback.
Warm Regards
Sizwe Schoeman Complaints Management team
Warm Regards
Sizwe Schoeman Complaints Management team
Best regards,
MTN South Africa's reply17 Jan 2019, 13:09
Official
Good day Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred. We will investigate and provide you with feedback.
Warm Regards
Sizwe Schoeman Complaints Management team
Warm Regards
Sizwe Schoeman Complaints Management team
Best regards,