Mtn data *******
<p>In the 23rd I had R500 airtine and 40mb data on my phone. I was waiting for an email and refreshed a couple of times. 2 hours later tried to make a call, no more airtime? They just say i have used it.</p>
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MTN South Africa's replyOfficial
28 May 2017, 23:12Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that without the MTN account number, Cellphone in question or the ID number we are unable to access the account in question and as a result we are unable to assist.
According to the details on this complaint the number in question is a contract number as you have been calling the 808 line. Kindly provide us with the above mentioned information by emailing ***.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Complaints Management Team
Itumeleng
Best regards,
MTN South Africa's reply28 May 2017, 23:12
Official
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that without the MTN account number, Cellphone in question or the ID number we are unable to access the account in question and as a result we are unable to assist.
According to the details on this complaint the number in question is a contract number as you have been calling the 808 line. Kindly provide us with the above mentioned information by emailing ***.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Complaints Management Team
Itumeleng
Best regards,