CS
Claudia S

1 reviews | Active since Mar 2018

11 Mar 2018, 14:47

MTN DATA *****S

Pay ( on account) for 3 gb data on 8th of March, use 20 mb according to mtn system on 9th data is finished! Not mentioning the previous months 4gb that dissapeared without hardly using any data. ( i have much cheaper and beter internet which i use through wifi at home) Spend hours on phone with operators and achieve nothing. Each operator gives a different story! The last operator blatantly **** to me about how much data i used. Told me i used 3 gb between the 8th and 9th and told me to check their system which i did it showed 20mb. Such poor useless service.

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Replies (1)
MTN South Africa
MTN South Africa's reply14 Mar 2018, 23:16
Official

Thank you for post.

Please note that when checked under account balances on data, it displays 3GiGS . Kindly accept our apologies for the lapse in service on our side and as a goodwill gesture another 4GiGS has been added to your line.

We sincerely hope that we are able to restore your faith in us.

Kind regards

Kevin.

Best regards,