NM
Noluvo M

1 reviews | Active since May 2018

22 Sept 2021, 20:46

MTN data ***** that i paid for...

I work from home and unfortunately the only stable network i can use is MTN so I buy every week the weekly 7gb bundle which tgey load 1gb everyday at midnight. The onw i bought last week Thursday was to be loaded for the 7th day this morning and MTN ****** me and didn't llad that data, I start at 6:30 am and I couldn't work bwcause I was out of data. I went to buy airtime around past 7 and bought data with it. After numerous attempts to contact their call cebtre with no avail. I then went on Twitter to complain about the data i was ******. They said they will escalate and get back to me no one did. Duru g the day I went back to check on the response and past 4 after my shift has ended they tell me they loaded the data how without informing me? After my shift ended and i got a warning becausw i was 2hours late in logging in. MTN is a ***** of a company they tried to rob me and they got caught now they wanna get away scott free am taking this to the ombudsmen they will pay for this...

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Replies (1)
NM
Noluvo M's update23 Sept 2021, 14:58
Reviewer Update
Still no feedback from MTN and this morning stupidly i bought R30 airtime and am now checking it's R3 left what happened to the rest of it? Where is it? And on top of that am being ignored by their social media team deapite not being able to get through to their call centre so how does one communicate with them?