DK
Dix K
1 reviews | Active since Sept 2018
12 May 2019, 20:28
MTN DATA THEFT
MTN DATA THEFT They have started again. I got credited with 120gig this morning while using wifi in a hotel till 11am. From 11am I watched some videos on and off on YouTube. 8 hours later 32 gigs have disappeared. This has to stop. They are saying according to them it is was internet usage. How can anyone utilise 32GIG when streaming. I demand my data back. This is ridiculous
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Replies (2)
MTN South Africa's replyOfficial
13 May 2019, 14:20Good day Dix
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for the delayed response and any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for the delayed response and any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Best regards,
MTN South Africa's reply13 May 2019, 14:20
Official
Good day Dix
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for the delayed response and any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for the delayed response and any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Best regards,
DK
Dix K's updateReviewer Update
12 Jun 2019, 19:31Still no feedback a month after. And again another missing 10gig this time.
DK
Dix K's update12 Jun 2019, 19:31
Reviewer Update
Still no feedback a month after. And again another missing 10gig this time.