MTN Data theft!
<p>This has happended on a few occasions. On Saturday 10 July I purchased 300MB data. I used google maps to get me to a specific destinatio****** I arrived, data was used up. On Sunday 11 July, I purchase another 1 Gig data. Monday 12 July the data is used up.I am starting the question what the charge matrix for MTN is. My data is ****ched off when phone not in my hand, so how is it that 1Gig runs out in one day. I know that I am not the only person struggling with this. I would actually like to see what my data was spend on and at what rate MTN decreases my data for every say whatsapp, facebook, linkedin and gmail use. </p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this
Please be advise that as per system record it is note that on the 09,10,11 and 12 September 2016 you had multiple internet sessions running simultaneously on your D6603 Xperia Z3 device hence your data bundles depleted. Please ensure that you always close/logout your internet session. You may contact customer care on 808 to request your data validation report.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Best regards,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this
Please be advise that as per system record it is note that on the 09,10,11 and 12 September 2016 you had multiple internet sessions running simultaneously on your D6603 Xperia Z3 device hence your data bundles depleted. Please ensure that you always close/logout your internet session. You may contact customer care on 808 to request your data validation report.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Best regards,