1 reviews | Active since Sept 2014
MTN Data SIM provisioned with Afrihost keeps been deactivated
Absolutely appalling service from MTN. I have a data sim which has an Mobile Uncapped APN data bundle via Afrihost.
Last month the SIM was disconnected - took two weeks to reactivate. In the last week it has been disconnected again and the feedback is as follows:
*Please note the number was deactivated because of 90 days rule, you requested a re-cativation on the 20.09.2022 it was reactivated and for 30 days you did not use the line after reactivation and now the line is no longer available for reactivation again.*
Considering I only bought the SIM in August, the 90 day rule was app**** too early - now they are refusing to reactivate it although I have a R497 package attached to it via Afrihost - someone is messing up bigtime!!!!! And why is there no link between Afrihost and MTN when the SIM is provisioned by Afrihost for data package ????
*Please note the number was deactivated because of 90 days rule, you requested a re-cativation on the 20.09.2022 it was reactivated and for 30 days you did not use the line after reactivation and now the line is no longer available for reactivation again.*
Considering I only bought the SIM in August, the 90 day rule was app**** too early - now they are refusing to reactivate it although I have a R497 package attached to it via Afrihost - someone is messing up bigtime!!!!! And why is there no link between Afrihost and MTN when the SIM is provisioned by Afrihost for data package ????
