CF
Craig F
1 reviews | Active since Nov 2014
13 Jan 2018, 22:11
Mtn Data Signal
I Have been with Mtn for years(+-15)but for the past couple of months now I have been having an issue with the network 3g & 4g, when I try update apps or use my email it hangs, the upload/download signal isn't showing(highlighted) This is So Annoying as it often takes ages to download/update something due to this issue, Can someone help/advise as I don't really have issues with Mtn, but if this signal remains an issue, I may go elsewhere
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MTN South Africa's replyOfficial
15 Jan 2018, 11:29Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for any inconvenience experienced.
Kindly contact our coverage department on *** toll-free from and MTN number or chargeable from other SP’s numbers, weekdays 08:00 to 17:00.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
MTN South Africa's reply15 Jan 2018, 11:29
Official
Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for any inconvenience experienced.
Kindly contact our coverage department on *** toll-free from and MTN number or chargeable from other SP’s numbers, weekdays 08:00 to 17:00.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,