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Talukanyani T

1 reviews | Active since Jan 2012

30 Jun 2015, 18:12

MTN Data Service Pathetic

I signed a data contract with MTN to make use of their claimed LTE data service. Upon connecting for the first time I discovered that my area does not have the service as claimed by the service provider. They make promises to attract clients, but she one has signed up for the service, you discover that the service is virtually non-existent. The speeds that I'm getting do not even come close to being 3G, let alone LTE/4G, which they claim to have deployed.<br> <br> Another way to lie to us customers.

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Replies (1)
MTN South Africa
MTN South Africa's reply11 Jul 2015, 14:06
Official
Hello talu,

Thank you for posting.

Please accept our apologies for the delayed response and inconvenience that this experience may have caused, rest assured it was not our intention to dissatisfy you in any way.

Kindly contact out Network Coverage help desk on *** regarding the matter, they will be able to log a coverage query on your behalf.

Regards,
Lawrence

REQ: ***

Best regards,