AC
Aziza C
1 reviews | Active since Jul 2010
06 Jul 2015, 11:21
MTN = DATA *******
i purchased a 1GB data from MTN on the 30th of June 2015 - getting 1 GB free of course.<br> I have ONLY used about 350MB since loading the Data, but yet. one of 1GB is already GONE and the other \Promotional one"says i have 900MB left"
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
23 Jul 2015, 10:22Hello AzizaC,
Thank you for your post.
Please accept my apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
The matter has been referred to the relevant management team for urgent attention. They will investigate and revert to you with feedback and a way forward.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
Thank you for your post.
Please accept my apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
The matter has been referred to the relevant management team for urgent attention. They will investigate and revert to you with feedback and a way forward.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
Best regards,
MTN South Africa's reply23 Jul 2015, 10:22
Official
Hello AzizaC,
Thank you for your post.
Please accept my apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
The matter has been referred to the relevant management team for urgent attention. They will investigate and revert to you with feedback and a way forward.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
Thank you for your post.
Please accept my apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
The matter has been referred to the relevant management team for urgent attention. They will investigate and revert to you with feedback and a way forward.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
Best regards,