FM
Fefe M
1 reviews | Active since Sept 2014
29 Jan 2019, 12:41
MTN Data *******
I have recently noticed that my data runs out much quicker than it used, even though I have been using less than normal.I then realised for the past 3 months or so I have been getting only 10 gigs of the 50gig package am on, which means for the past months I have been paying for something I have not been receiving
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MTN South Africa's replyOfficial
30 Jan 2019, 12:07Good day Kefentse
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We will investigate and provide feedback as soon as possible.
Warm regards, Jessica John Complaints Management Team
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We will investigate and provide feedback as soon as possible.
Warm regards, Jessica John Complaints Management Team
Best regards,
MTN South Africa's reply30 Jan 2019, 12:07
Official
Good day Kefentse
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We will investigate and provide feedback as soon as possible.
Warm regards, Jessica John Complaints Management Team
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We will investigate and provide feedback as soon as possible.
Warm regards, Jessica John Complaints Management Team
Best regards,