Mtn DATA *****!
<p><br />Mtn is **********ly charging clients for data.<br />To date nothing has been sorted out.<br />And seems I am not the only one who has **********ly been charged, seeing on the news today (14 March 2017) another complaint.....http://www.fin24.com/Tech/News/fin24-users-lash-mtn-over-bill-shock-advice- ********** 0<br />Who is going to sort this out and when? This is really not on! Mtn thinks they can get away with this??? NO! <br />Mtn is just doing what they like, **********ly charging clients!!!<br />I have brought this to their attention on the 9th of January and to date they have not bothered to deal with this and acknowledge that they are in the wrong!<br />I will not pay the bill as I'm not guilty!!!!!</p>
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that the charges on the invoice dated 2017-01-16 were investigated and validated correct by out billing support team, reference number: ***. The network usage report was emailed to you on 21 February 2017.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that the charges on the invoice dated 2017-01-16 were investigated and validated correct by out billing support team, reference number: ***. The network usage report was emailed to you on 21 February 2017.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,