MTN DATA DISAPEARING

Item: MTN South Africa
Rating: 2
Author: PAT M

I have had the same problem with MTN over the last 2 weeks and every time I call the call centre I get no joy where am being told that maybe its apps. and all my apps are off and I close off all apps when am not using them, my data is always off however 100mb only lasts for 6 hours even when am not on the internet nor having any whatsapp working!<br> <br> all I get from MTN is I dot know what is happening that really des not hel I ant be buying data everyday <br> ***

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Replies (1)

MTN South Africa's replyOfficial

11 Sept 2015, 15:10

Hello PAT WISANE ,

Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

we have escalated your query to 173 supervisors for further assistance they will contact you for more details.

We would like to assure you that we are actively working to improve our service levels.

Regards
Dimakatso
REQ:***

Best regards,

MTN South Africa's reply11 Sept 2015, 15:10

Official

Best regards,

MTN DATA DISAPEARING

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