MTN Data ****

I’m very disappointed with this MTN service Provider, My whole life been Using Vodacom until I Purchase an NTN Sim Card Specifically to Use it for Data, it’s been Good for Couple of Month that I was now considering it to be my Preferred network.

Last Moth I purchased a data, and it was depleted within hours I suppose, which was very unusual, I purchased another data bundles immediately and still couldn’t connect after recharge, thats where i realised that the was something wrong and say to myself maybe it’s a technical problem and wait for the following day, the following day same thing I still cannot connect, then I decided to call their call centre and found the lady by the name “Anelisa Nofili”, she bluntly told me in my ears that I have use my Data and nothing they can do , I felt a sharp pain in my heart like what tell heck.., I requested here to speak to the manager and she told me my manager is not here, like the should be someone standing for her manager in his / her Place if absent , I went back and forth with here until she told me her manager will get back to me of which it never happened..

The was no effort of escalating for investigation on why I claiming not to have received data,.. then I told myself not to continue waisting my money with this Provider

Until today at this hour again when I desperately needed to use an alternative data network and recharge again also the same thing I still cannot connect, when I go to check the SMS I receive the SMS to state that my Data was recharged also I found that i previously received the SMS stating that my 5gig Data was expired on the 4/02/26 of last week, the data I queried about just get to expire without me using it , where else their Agent are telling me I have used my Data