1 reviews | Active since Sept 2013
MTN Data costs shocking!
In February this year our two Data lines were meant to be upgraded, or at least we were meant to be advised that they were due for an upgrade. This was not the case so both lines automatically just rolled over.Which was OK I guess, but then June came & after asking I was advised my upgrade had been done but I can go to PE MTN & get my new modem & wifi. Ok fine, then it came to costing & I was surprised to see there was no more uncapped option & that 5GIGS now costed as much as 3 GIGS & the uncapped option. Anyways it was too late to argue & there are no other options & my account was kindly updated for me anyways so what choice did I have! This is a business contract and well my business my operate. Well those 5 Gigs lasted about five minutes (ok days) & we now have to upload 2Gigs at least a week!! So from spending about R400 max per month, we are almost on R1000 per modem! The other fun thing is that every time I need to buy data I can either phone &
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that you can Opt for a Package Called Sky Package : For unlimited calls and Data , Kindly note that fair usage applies.
We would like to assure you that we are actively working to improve our service levels.
Warm Regards
Thabisa
REQ:***
Best regards,
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that you can Opt for a Package Called Sky Package : For unlimited calls and Data , Kindly note that fair usage applies.
We would like to assure you that we are actively working to improve our service levels.
Warm Regards
Thabisa
REQ:***
Best regards,