BM
Boipelo M
1 reviews | Active since Jul 2019
04 Apr 2020, 10:36
MTN data contract nightmare
Signed up for 40GB data, 20GB day and 20GB night but each month I get 20GB, 10GB day and 10GB night, I've called and Ive emailed but haven't heard from anyone who cares to explain why this is all happening.
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MTN South Africa's replyOfficial
16 Apr 2020, 09:50Good day Boipelo,
Thank you for taking time to raise your concerns with MTN.
Kindly accept our apologies for any inconvenience caused, we have noted the raised concerns and reviewed your profile. The promotional data has been allocated in line with the 40GB promotion, the price plan is 5GB + 15GB promotional data same applies to the night express data.
Kind Regards,
Complaints Management Team
Thank you for taking time to raise your concerns with MTN.
Kindly accept our apologies for any inconvenience caused, we have noted the raised concerns and reviewed your profile. The promotional data has been allocated in line with the 40GB promotion, the price plan is 5GB + 15GB promotional data same applies to the night express data.
Kind Regards,
Complaints Management Team
Best regards,
MTN South Africa's reply16 Apr 2020, 09:50
Official
Good day Boipelo,
Thank you for taking time to raise your concerns with MTN.
Kindly accept our apologies for any inconvenience caused, we have noted the raised concerns and reviewed your profile. The promotional data has been allocated in line with the 40GB promotion, the price plan is 5GB + 15GB promotional data same applies to the night express data.
Kind Regards,
Complaints Management Team
Thank you for taking time to raise your concerns with MTN.
Kindly accept our apologies for any inconvenience caused, we have noted the raised concerns and reviewed your profile. The promotional data has been allocated in line with the 40GB promotion, the price plan is 5GB + 15GB promotional data same applies to the night express data.
Kind Regards,
Complaints Management Team
Best regards,